Roadside assistance dispatch software has revolutionized how businesses operate and manage their everyday fleets. It is a modern solution that has enabled towing companies globally to manage and dispatch their trucks efficiently. Such solutions also come with numerous features that further advance the operation.
The towing industry faced challenges, especially during the pandemic, which motivated companies to integrate automobile towing services. The industry is expected to reach $14.5 billion in revenue by 2025. As an outcome, the demand for towing management software increased to gain a competitive edge.
As per a report by Future Market Insights, the global towing software market is projected to reach $766.8 million. The report also suggests that the U.S. will dominate the industry in market growth, registering a CAGR of 4.7% until 2032.
What is a Towing Dispatch Software?
Towing software for small businesses is a mobile application designed to assist towing companies. It is an all-in-one software that helps dispatchers manage their operations more efficiently, along assists drivers with navigation. The software comes in handy to streamline communication between dispatchers and tow truck drivers, thus resulting in the organization of tow requests, management of incoming requests, changes of schedule, and payment.
Key Features of Roadside Assistance Dispatch Software
Choosing the right dispatch software can affect the overall functionality of your business. A comprehensive suite should offer reliable features that ease your load and be capable of addressing the challenges of a towing business.
- Real-Time Tracking
Real-time tracking is a super important feature for a tow dispatch software. With the help of this feature, dispatchers can easily track the location of tow trucks and assign them accordingly. The assignment process needs to be managed quickly as it drastically reduces response time and provides better customer service.
- Automated Dispatch
Automation of dispatch is another potent feature for towing software. This feature enhances the process of assigning dispatches, decreasing the need for manual input for every single request and improving time response.
- Multiple Service Booking
A tow app should offer the option to book multiple services for a user. Often, people can face several technical issues at once, and the choice to book as many services as possible at once can be a real game-changer.
- Access to Invoice and Billing
Invoices and billing are another important element of a towing management software. One needs to access these to produce, view, and manage payments quickly. Furthermore, it promotes transparency, rationalize bookkeeping, and saves time by automating the user billing process.
- Supervise Drivers
The software must offer comprehensive features to supervise drivers. It enables dispatchers and towing companies to supervise drivers in real-time and track ongoing job progress, and assign the next tow request accordingly.
- Reporting and Analytics
As a businessperson, you require well-detailed reporting and analytics, either weekly or daily. The software must offer reporting and analytics tools, permitting towing companies to keep track of their performance and decision outcomes.
Top Vehicle Recovery Dispatch Software in New York
1. TowingKnox
TowingKnox is a comprehensive roadside assistance software that helps towing businesses with fleet management, dispatch, user & driver management, and last-mile delivery. This dynamic towing solution is compatible for towing startups, fleet management businesses, roadside assistance businesses, insurance companies, and individual tow companies.
It’s a feature-rich and all-in-one towing service software that comes with an advanced admin panel to oversee timely services to consumers. With this, the AI-powered software comes with a separate user and drive app. You can get this software incorporated and build a customized mobile app for your business’s day-to-day towing operations at an affordable price. Adaptable to both iOS and Android platforms, this software comes with powerful features.
Top Features of TowingKnox
- Analytical Dashboard
- Fleet Tracking
- Task Assignment
- Invoice Generation
- Dedicated Dispatch Panel
Pros of TowingKnox
- Fast Deployment
- User-centric UI/UX
- Fully White-Labelled
- Real-Time Dispatch and Tracking
- Scalable Architecture
- Affordable Solution
2. Towbook
Towbook management software offers an automated towing process and streamlines operations for towing companies. Without a doubt, Towbook is a radical software efficient and reliable for businesses seeking automation in their everyday towing operations.
3. Clearplan
Clearpan is a tow management software that provides basic yet essential features like GPS tracking, dispatcher panel, user management, and driver management. To add on, the software offers real-time updates and promotes customer communications.
4. Samsara
Samsara is one of the leading fleet management software providers with numerous useful features. The makers claim to create a secure platform for towing companies that operate daily fleets. You can view the price plan of the software on their official website.
5. Webfleet
Webfleet is another fantastic option for roadside assistance app development. Towing businesses can opt for GPS tracking with real-time insights. Some of the features you can find useful are fleet monitoring, schedule management, and route optimization, among others.
6. Swoop
Another company to deliver roadside assistance management services is Swoop. It also includes features such as GPS tracking, user management, and much more.
7. AMCS Fleet Maintenance
AMCS fleet maintenance emphasized delivering maintenance and reporting services. They ensure to execute tow processes in optimal condition, with an approach to help prevent untimely breakdown.
Accelerate Your Towing Business Growth with Trusted Emergency Roadside Dispatch Software
Selecting the right towing system for your business is paramount for seamless fleet management. Each solution we have mentioned comes with useful features and diverse operational requirements. You can analyze the software and choose the one that fits your business’s unique needs.
Out of these, TowingKnox stand out as the best towing dispatch software in New York. The software provides plenty of robust features, a white-label solution, and enables billing to be managed effortlessly. As the industry continues to grow, investing in a powerful, reliable, and resourceful roadside assistance dispatch solution can be beneficial.
Frequently Asked Questions (FAQs)
Q1. What is TowingKnox?
TowingKnox is an all-in-one towing fleet management software. Developed by CodKnox, TowingKnox offers key features such as real-time tracking, automated dispatch, multiple service booking, and much more. We offer our software to all business sizes and models. To know more, book a free demo.
Q2. What is the future of roadside assistance app development?
The roadside assistance industry is evolving. The industry is showing great promise in terms of exceptional growth. The integration and advancement of AI, automakers, and an increase in the number of towing truck software development hints at an extraordinary outcome.
Q3. How much time does it take to develop a custom towing app?
The timeline of a custom towing app development relies on numerous factors such as app’s theme, UI/UX, complexity level, platform choice, and others. We, CodKnox, can create a custom towing app for your business in weeks with the proper integration of our towing software, TowinKnox.
Q4. How much will it cost me to develop an app with TowingKnox software?
The cost of developing an app with TowingKnox will depend on multiple factors, such as;
- Level of customization,
- Features You’ll require, &
- Advanced integrations.
At CodKnox, we provide flexible pricing based on your unique business model, whether it’s a small towing business or a large-scale roadside assistance service. We cater to every business size and model. To get a precise estimate, it’s best to request a custom quote based on your full requirements.
Explore TowingKnox features or get in touch for a custom quote today!
